⚡ CRM BUILT FOR GROWTH

Grow your Business With GoFox

Get Started Free→ Grow your Business With GoFox

Ready to get started?

Take you business next level

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⚡ CRM BUILT FOR GROWTH

Grow your Business With GoFox

Get Started Free→ Grow your Business With GoFox

Ready to get started?

Take you business next level

demo

Auto Dialer That Speeds Up Every Call

Automate outbound calling with AI-powered Auto Dialer. Connect agents to more customers, reduce manual dialing, and increase productivity with faster, smarter call management.

Free for 2 users
No credit card required
Call Recording
Recording
0
+8.0%
42 GB
Storage used
6.2m
Avg. duration
98%
Transcribed
Recent Recordings
View All ›
Contact
Duration
Date
Status
Sarah Bennett
12:34
Today
Transcribed
James Okafor
8:15
Today
Transcribed
Maria Torres
4:02
Yesterday
Processing
David Chen
15:48
Yesterday
Transcribed
AI Call Analysis
✦AI Insights
0%
Positive
Positive Sentiment Detected
Talk ratio: 45% rep / 55% customer
3 action items detected
Call with Sarah Bennett 12:34
"…I think this could work well for our Q3 budget, let's get a proposal over…"

TRUSTED BY LEADING TEAMS AT

Xtreme-ict Logo
Northpoint Logo
Isncs Logo
Citadel Logo
3gs-lifesciences Logo
What's inside

Call Recording Features

Capture, store, and review every customer conversation with secure and intelligent call recording features.

RECORDING

Smart Call Recording

AAutomatically record incoming customer conversations handled through Inbound CTI software. Securely capture every call to improve service quality, maintain accurate records, and support future business needs.

QUALITY SCORE
88
Maya Torres
★★★★☆

Call Quality Monitoring

Review recorded conversations to evaluate agent performance, identify service gaps, and improve customer interactions through continuous coaching, feedback, and quality assurance.

MARKED MOMENT
0:004:32

Dispute Resolution

Access recorded conversations to verify customer discussions, resolve disputes quickly, and maintain accurate communication records that help reduce misunderstandings and build trust.

TRANSCRIBING

Automatic Call Transcription

Convert recorded conversations into searchable text automatically, making it easier to review discussions, locate important information, and improve team collaboration.

☁️ Encrypted & backed up

Secure Cloud Storage

Store every call recording safely in the cloud with secure access controls. Protect customer conversations while ensuring recordings remain available whenever your team needs them.

Customer Agent Date Duration

Advanced Recording Search

Find call recordings instantly using filters such as customer name, phone number, agent, call date, or duration, saving valuable time when reviewing past conversations.

CRM Recording Integration

Connect every recorded call with a 360-degree contact view, giving your team access to complete customer details and communication history from one centralized platform.

CONVERSATION INSIGHTS Beta
Customer sentiment: Positive
Topic detected: Pricing concern

AI Conversation Insights

Use AI to analyze recorded conversations, identify customer sentiment, highlight important topics, and provide actionable insights that improve customer engagement and team performance.

SHARED FOR REVIEW
JR MT +1
"Great save on this call — use for training"

Recording Sharing & Collaboration

Share call recordings securely with managers, supervisors, or team members for training, internal reviews, coaching sessions, and faster decision-making across departments.

RECORDING TRENDS

Recording Analytics & Reports

Use CRM reporting to monitor recording activity, call trends, agent performance, and customer interactions. Turn call data into insights that improve business operations and decision-making.

Project Progress
60%
Project Ended
Completed In Progress
Content creation
Other
✦ GoFox AI-Powered CRM for Modern Businesses

Turn Every Opportunity
Into Your Next Customer

Discover how GoFox helps your sales team manage leads, automate follow-ups, and close deals with confidence, all from one intelligent CRM.

Get Started Free
Marketing
Investing
Leads
Lead Name Company
✓ James Boyce
DDavis Tech
✓ Blanca Seal
TTechNova
Gene Millis
GGreenTech

Why Choose Call Recording?

Record calls securely, improve service quality, and support better customer conversations.

Better Customer Service

Review recorded conversations to understand customer needs, improve communication, and help your team deliver consistent, high-quality support every time.

Improved Agent Performance

Use recorded calls for coaching and performance reviews, helping agents improve communication skills and handle customer conversations more effectively.

Faster Dispute Resolution

Access previous call recordings to verify conversations, resolve customer disputes quickly, and maintain accurate communication records for every interaction.

Secure Conversation Storage

Store customer call recordings safely in one centralized location, ensuring important conversations remain protected and accessible whenever needed.

Complete Customer History

Keep every recorded conversation linked to customer records, giving your team full communication history for better follow-ups and personalized support.

Connect the Tools You Already Use

Integrate the tools you use every day and keep your sales data connected in one platform.

See More Integrations

Loved by Teams Everywhere

Real feedback from teams who switched to a simpler way of managing customers and projects.

★★★★★

"This CRM completely transformed how our sales team manages customers. Within three months, we increased productivity by 35% and improved team communication significantly."

Alex Jordan Content Strategist

"Our team finally stopped juggling countless spreadsheets and switched to a cleaner, more efficient workflow solution."

Daniel Cooper Project Coordinator

"We moved away from messy manual processes and embraced a smoother workflow that keeps our whole team aligned."

Alison Thomas Team Operations Lead

"In just one day, our whole team was seamlessly collaborating and managing projects through a single dashboard."

Liam Parker Productivity Lead
★★★★★

CRM CRD is a modern CRM platform designed to simplify customer management. It streamlines daily tasks, organizes interactions, automates follow-ups, and helps teams collaborate more efficiently.

Maya Rahman Business Process Analyst

"Within just 60 seconds, our complete CRM system was set up and ready for immediate use."

Alex Jofer Systems Administrator

"Our customer response time has improved by 40%, helping us provide faster and more efficient support."

Ethan Ross Operations Manager

Explore Our Latest Blogs

Stay updated with expert CRM insights, sales strategies, marketing tips, and business growth ideas.

GoFox: AI-Powered CRM for Sales, Marketing & Service

GoFox is an AI-powered CRM for sales, marketing, and service that helps automate tasks and improve customer engagement.
Read more

AI Powered Marketing: Transform the Way You Engage Customers

Use AI Powered Marketing to personalize campaigns, automate tasks, engage customers, and drive better results.
Read more

How AI-Powered Sales CRM Helps Businesses Close More Deals

Discover how an AI-powered sales CRM automates tasks, identifies opportunities, and helps teams close more deals faster.
Read more

Why Customer Service Software Matters for Growing Businesses

Learn why customer service software helps growing businesses improve support, save time, and earn real customer loyalty.
Read more

Frequently Asked Questions

What is Call Recording?

Call Recording is a feature that automatically records inbound and outbound calls, allowing businesses to review conversations, improve service quality, and maintain communication records.

Why is Call Recording important?

Call Recording helps businesses monitor customer interactions, improve agent performance, resolve disputes, and maintain accurate records for training and compliance.

Can Call Recording record both inbound and outbound calls?

Yes. Call Recording automatically captures both inbound and outbound conversations, ensuring every important customer interaction is securely stored.

How does Call Recording improve customer service?

Call Recording allows managers to review conversations, identify improvement areas, and coach agents to deliver better, more consistent customer support.

Are call recordings stored securely?

Yes. Call recordings are securely stored with controlled access, helping protect customer information while making recordings available whenever needed.

Can I search for specific call recordings?

Yes. You can quickly search recordings using filters such as customer name, phone number, call date, agent, or call duration.

Does Call Recording integrate with CRM software?

Yes. Call Recording integrates with your CRM, automatically linking recordings to customer profiles for easy access and complete conversation history.

Can Call Recording help resolve customer disputes?

Yes. Recorded conversations provide reliable evidence of customer interactions, making it easier to verify discussions and resolve disputes quickly.

Can AI analyze recorded conversations?

Yes. AI can analyze recorded calls to identify customer sentiment, conversation trends, important topics, and opportunities to improve service quality.

Why choose AI-powered Call Recording?

AI-powered Call Recording securely captures conversations, provides intelligent insights, improves agent coaching, and helps businesses deliver better customer experiences through smarter call management.